Terms of Service

Last Updated: 11/16/2025

Welcome to NineYes Marketing (“we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of nineyesmarketing.com and any services, content, or materials provided by NineYes Marketing. By accessing our website or working with us, you agree to these Terms. If you do not agree, please do not use this site.

1. Use of This Website

You agree to use this website only for lawful purposes. You may not:

• Access the site to harm or disrupt its functionality

• Attempt to gain unauthorized access to our servers or data

• Use the site to transmit harmful, illegal, or fraudulent content

We may update, suspend, or restrict access to any part of the website at any time.

2. Services Provided

NineYes Marketing provides the following services:

• Content creation

• Videography & photography

• Social media management

• Social media advertising

• Consulting and strategy

All service details, deliverables, and expectations are outlined in each client proposal, agreement, or invoice. By engaging our services, you agree to the terms of your specific agreement.

3. Client Responsibilities

Clients agree to:

• Provide accurate information, brand assets, approvals, and necessary access

• Respond to communications and approvals in a timely manner

• Ensure all materials submitted do not infringe on third-party rights

• Pay all invoices according to agreed payment terms

Failure to provide timely materials or approvals may delay deliverables or impact performance.

4. Payments & Billing

All fees are due as outlined in your client agreement or invoice.

Late or missed payments may result in:

• Paused services

• Delayed or withheld deliverables

• Late fees where applicable

All payments are final unless otherwise stated in a written agreement. Advertising budgets (Meta, Google, TikTok, etc.) are separate from service fees.

5. Refund Policy

Due to the time, labor, and creative resources required for content and marketing services, all fees are non-refundable unless explicitly stated in your individual agreement.

If a project is terminated early, the client is responsible for all work completed up to the termination date.

6. Intellectual Property

Unless otherwise agreed in writing:

• Final deliverables become the client’s property once full payment is received.

• Raw files, project files, working files, unedited footage, edits in progress, and internal processes remain the property of NineYes Marketing.

• NineYes Marketing may use completed work for portfolio, marketing, or promotional use unless the client requests otherwise in writing.

All NineYes Marketing trademarks, logos, copy, and website materials remain our exclusive property.

7. Advertising & Third-Party Platforms

When we run ads or manage your platforms, you acknowledge and agree that:

• You authorize us to access necessary accounts

• Results may vary based on factors outside our control (algorithms, budget, seasonality, competition, etc.)

• We are not liable for platform errors, suspensions, or outages

• Ad spend is billed separately and may be charged directly by the platform

We make no guarantee of sales, specific revenue, or performance outcomes.

8. No Guarantees

While we aim to deliver high-quality content and strategy, marketing results cannot be guaranteed. You understand and agree that:

• Growth, engagement, and conversions vary

• Virality is not guaranteed

• Business outcomes are influenced by many factors outside our control

You accept that all marketing and content work involves inherent uncertainty.

9. Limitation of Liability

To the fullest extent permitted by law, NineYes Marketing is not liable for:

• Indirect, incidental, special, or consequential damages

• Losses related to revenue, business interruption, data, or reputation

• Third-party platform changes, outages, or account issues

Our total liability for any claim is limited to the amount you paid for the specific service giving rise to the claim.

10. Termination

Either party may terminate services according to the terms of the individual agreement.

Upon termination:

• All outstanding balances must be paid

• NineYes Marketing may deliver work completed up to the termination date

• Access to files, drafts, portals, or platforms may be revoked

No raw footage or working files will be delivered unless already agreed upon.

11. Third-Party Links

Our website may include links to external websites. We are not responsible for their content, services, or policies. Use them at your own risk.

12. Changes to Terms

We may update these Terms at any time. When we do, the “Last Updated” date will change. Your continued use of our website or services indicates acceptance of the revised Terms.

13. Contact Us

For questions about these Terms & Conditions, contact us at:
info@nineyesmarketing.com